051/2023 - IT Technician

Job description

We are looking for an IT Technician to integrate a challenging project!

Your Main Responsabilities:

  • Problem solver with the ability to discuss, analyze, and prioritize objectives;
  • Engage with Development team throughout the team´s product life cycle, ensuring product reliability;
  • Work collaboratively with internal and external teams to achieve the technical/functional requirements;
  • Monitorization of the critical user journeys of the team products;
  • Ability to assume responsibility for multiple concurrent issues and discuss the right priority with the team;
  • Supporting both technical and business (functional) teams with focus in Supply Chain area;
  • Gather information and troubleshoot applications integration;
  • Proactivity in validating logs and metrics to detect potential problems or strange patterns.


What do I need to bring?

  • Be analytical - if an error occurs once it is an error, if it is repeated it is a problem that must be fully investigated;
  • Hates routine work - Build software automation to eliminate manual repetitive tasks;
  • Be curious and customer centric, resilient and willing to learn;
  • Monitor and manage production / non-production services within his/her team´s responsibilities;
  • Ability to understand different systems, their functionalities and where they fit into an ecosystem
  • Strong technical knowledge and experience of large and complex IT solutions;
  • Good knowledge and experience in different integration patterns technologies;
  • Background with API based solutions;
  • Knowledge and experience with cloud based services platforms and providers (AWS);
  • Knowledge with Linux, Git, Scrum, ElasticSearch, Kibana, Prometheus, Grafana, etc
  • Good SQL skills, ability to create DB queries / reports;
  • Experience in at least one scripting language (Python, Bash, Perl, Other) to automate daily or correction processes;
  • Knowledge of collaborative platforms (Jira, Confluence, GitLab);
  • Good skills in English, both written and spoken;
  • Knowledge of Microservices / Containers.

What will be valued:

  • Application support background;
  • Previous experience in application servers will be a plus;
  • Good understanding of information architecture;
  • Good functional knowledge on Supply Chain business area;
  • Able and willing to travel when necessary, specially between Lisbon, Porto and Azambuja.

What can Syone offer me?

  • Integration in an organization with profound and sustained growth and involvement in pioneering projects with innovative technological solutions;
  • Professional evolution with intervention in ambitious technological projects, both national and internationally.