We are looking for an IT Technician to integrate a challenging project!

Your Main Responsabilities:

• Problem solver with the ability to discuss, analyze, and prioritize objectives;

• Engage with Development team throughout the team´s product life cycle, ensuring product reliability;

• Work collaboratively with internal and external teams to achieve the technical/functional requirements;

• Monitorization of the critical user journeys of the team products;

• Ability to assume responsibility for multiple concurrent issues and discuss the right priority with the team;

• Supporting both technical and business (functional) teams with focus in Supply Chain area;

• Gather information and troubleshoot applications integration;

• Proactivity in validating logs and metrics to detect potential problems or strange patterns.

What do I need to bring?

• Be analytical - if an error occurs once it is an error, if it is repeated it is a problem that must be fully investigated;

• Hates routine work - Build software automation to eliminate manual repetitive tasks;

• Be curious and customer centric, resilient and willing to learn;

• Monitor and manage production / non-production services within his/her team´s responsibilities;

• Ability to understand different systems, their functionalities and where they fit into an ecosystem

• Strong technical knowledge and experience of large and complex IT solutions;

• Good knowledge and experience in different integration patterns technologies;

• Background with API based solutions;

• Knowledge and experience with cloud based services platforms and providers (AWS);

• Knowledge with Linux, Git, Scrum, ElasticSearch, Kibana, Prometheus, Grafana, etc

• Good SQL skills, ability to create DB queries / reports;

• Experience in at least one scripting language (Python, Bash, Perl, Other) to automate daily or correction processes;

• Knowledge of collaborative platforms (Jira, Confluence, GitLab);

• Good skills in English, both written and spoken;

• Knowledge of Microservices / Containers.

What will be valued:

• Application support background;

• Previous experience in application servers will be a plus;

• Good understanding of information architecture;

• Good functional knowledge on Supply Chain business area;

• Able and willing to travel when necessary, specially between Lisbon, Porto and Azambuja.

What can Syone offer me?

• Integration in an organization with profound and sustained growth and involvement in pioneering projects with innovative technological solutions;
• Professional evolution with intervention in ambitious technological projects, both national and internationally.