495/2022 - Application Support

Job description

We are looking for an Application Support to integrate a challenging project!


Your main responsabilities:

  • Know in depth the applications/services and their aspects of integration with the business, in order to make efficient and effective continuous application delivery.
  • Know the procedures and participate in the application continuous delivery automation process.
  • Resolution of incidents, issues and performance problems arising from continuous application delivery.
  • Ensuring that analysis requests are resolved quickly and within agreed service levels.
  • Communication with the Application Development/Techniques teams.
  • Construction and updating of knowledge databases, documentation and support materials for the team.
  • Analysis, documentation and implementation/improvement of automatic processes and internal tools.

Requirements

Requirements:

Knowledge in:

  • Linux, Windows, AIX.
  • Domain Commands/Navigation Shell Unix.
  • Shell Scripting.
  • SQL SERVER and DB2.
  • Knowledge of IT standards/good practice tools with ITIL, ISO20000, PCIDSS.
  • Ability to apply creative solutions to complex automation problems.
  • Understanding ability to solve problems related to problem analysis and application performance.
  • Ability to work with multidisciplinary teams in a business environment.
  • Fluency in Portuguese and English.


Nice to Have:

  • Knowledge in Java.
  • Fluency in French.


What can Syone offer me?

  • Integration in an organization with profound and sustained growth and involvement in pioneering projects with innovative technological solutions;
  • Strong IT training plans;
  • Professional evolution with intervention in ambitious technological projects, both national and internationally.