495/2022 - Application Support
We are looking for an Application Support to integrate a challenging project!
Your main responsabilities:
- Know in depth the applications/services and their aspects of integration with the business, in order to make efficient and effective continuous application delivery.
- Know the procedures and participate in the application continuous delivery automation process.
- Resolution of incidents, issues and performance problems arising from continuous application delivery.
- Ensuring that analysis requests are resolved quickly and within agreed service levels.
- Communication with the Application Development/Techniques teams.
- Construction and updating of knowledge databases, documentation and support materials for the team.
- Analysis, documentation and implementation/improvement of automatic processes and internal tools.
- Linux, Windows, AIX.
- Domain Commands/Navigation Shell Unix.
- Shell Scripting.
- SQL SERVER and DB2.
- Knowledge of IT standards/good practice tools with ITIL, ISO20000, PCIDSS.
- Ability to apply creative solutions to complex automation problems.
- Understanding ability to solve problems related to problem analysis and application performance.
- Ability to work with multidisciplinary teams in a business environment.
- Fluency in Portuguese and English.
Nice to Have:
- Knowledge in Java.
- Fluency in French.
What can Syone offer me?
- Integration in an organization with profound and sustained growth and involvement in pioneering projects with innovative technological solutions;
- Strong IT training plans;
- Professional evolution with intervention in ambitious technological projects, both national and internationally.