(Ref.010/2021) - Support Technician

Job description


  • Supporting both technical and business teams with focus in Supply Chain area
  • Gather information and troubleshoot applications integration
  • Work collaboratively with internal and external teams to achieve the technical requirements

Ability to assume responsibility for multiple concurrent issues and discuss the right priority with the team


  • MDM, MAM, EMM Platforms
  • Asset Management
  • Dasboard Analysis


What do I need to bring?

  • Problem solver with the ability to discuss, analyse, and prioritize, meeting projects objectives
  • Strong technical knowledge and experience of large and complex IT solutions
  • Strong knowledge and experience in different integration patterns technologies
  • Strong knowledge and experience with cloud based services platforms and providers
  • Background with API based solutions (including webservices – SOAP and REST)
  • Previous experience in Linux and application servers is a must
  • Good understanding of the HTTP protocol
  • Good understanding of information architecture
  • Good skills in English, both written and spoken
  • Able and willing to travel when necessary, specially between Lisbon, Oporto and Azambuja
  • Previous experience in a similar role

What will be valued?

  • Application support background will be a plus;
  • Strong Oracle/PLSQL skills – experience with other RDBMS will be a plus

What can Syone offer me?

  • Integration in an organization with profound and sustained growth and involvement in pioneering projects with innovative technological solutions;
  • Strong IT training plans;
  • Professional evolution with intervention in ambitious technological projects, both national and internationally.