(Ref.610/2021) - Application Support (Lisbon)

Job description

We are looking for an Application Support to integrate a challenging project!

Your main Responsabilities:

As Referential Administrator in the Referential Administration team, your main responsibilities are to:

  • Control the consistency of data input by the customers and different entities;
  • Ensure end user support and resolve production and accesses issues;
  • Monitor data sourcing, perform analysis of rejected data, inform stakeholders and customers;
  • Inspect and control updates of sensitive data and operate in place of customers;
  • Follow-up on production support, incident management, and prepare reporting,


What do I need to bring: 

  • Professional experience in Referential administration (clients, cost centers, …);
  • Strong knowledge of information systems;
  • Availability and customer orientation skills;
  • Strong analytical mind, problem solving, planning & organisation skills. Analytical and goal oriented;
  • Confidentiality is mandatory;
  • Strong interpersonal communication and presentation skills (spoken and written);
  • English is mandatory,  must be capable to maintain fluent conversation;
  • Knowledge of French will be a plus;
  • Proficiency in MS Office tools, with a high command in Excel.
  • Client focus;

What will be valued: 

  • Excellent attention to details, Rigour & Accuracy;
  • Pro-active attitude with ability to work in a fast changing and demanding environment;
  • Team spirit and at ease with multi-tasking;
  • Ability to report.

What can Syone offer me:

  • Integration in an organization with profound and sustained growth and involvement in pioneering projects with innovative technological solutions;
  • Strong IT training plans;
  • Professional evolution with intervention in ambitious technological projects, both national and internationally.