
Senior Business Analyst
- Hybrid
- Porto, Porto, Portugal
- Professional Services
Job description
We are looking for a Senior Business Analyst for a challenging project!
What you'll do:
Serve as the main point of contact for functional queries from users and IT teams;
Diagnose and address functional issues arising from daily operations;
Maintain detailed documentation of system issues, root causes, and resolutions;
Engage with business users to discuss and refine requirement specifications;
Define and document business and user requirements effectively;
Manage system modifications to align with business expectations;
Develop and adjust reports/data extractions using SQL and internal tools;
Document business workflows, write detailed requirement specifications (use cases, flow diagrams, etc.), and confirm them with stakeholders;
Support IT in reviewing functional requirements;
Develop and execute QA/UAT testing plans with business and support teams;
Collaborate with users to identify issues and work alongside developers to design effective solutions.
Job requirements
What you will need to bring:
At least 4 years of experience in a similar role;
Bachelor’s or Master’s degree in Finance, Economics, Accounting, Engineering, or Computer Science;
Expertise in various analytical methods, including workflow assessment, data validation, and process enhancement;
Strong knowledge of agile methodologies (Jira experience is beneficial);
Proven experience in process design, implementation, and evaluation;
Proficient in SQL with the ability to work with large datasets;
Excellent English communication skills, both written and verbal;
Strong interpersonal skills with the ability to develop relationships across the organization;
Background in system implementation, testing strategy development, and model validation;
Ability to work both autonomously and collaboratively in global and local teams;
Effective time management skills, with the ability to handle multiple tasks and meet deadlines.
What will be valued:
Experience in operational, financial, and regulatory reporting;
Previous experience in the banking sector.
What can Syone offer me:
Integration in an organization with profound and sustained growth and involvement in pioneering projects with innovative technological solutions;
Strong IT training plans;
Professional evolution with intervention in ambitious technological projects, both national and internationally.
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