Syone - Senior Business Analyst
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Senior Business Analyst

  • Hybrid
    • Porto, Porto, Portugal
  • Professional Services

Job description

We are looking for a Senior Business Analyst for a challenging project! 

What you'll do:

  • Serve as the main point of contact for functional queries from users and IT teams;

  • Diagnose and address functional issues arising from daily operations;

  • Maintain detailed documentation of system issues, root causes, and resolutions;

  • Engage with business users to discuss and refine requirement specifications;

  • Define and document business and user requirements effectively;

  • Manage system modifications to align with business expectations;

  • Develop and adjust reports/data extractions using SQL and internal tools;

  • Document business workflows, write detailed requirement specifications (use cases, flow diagrams, etc.), and confirm them with stakeholders;

  • Support IT in reviewing functional requirements;

  • Develop and execute QA/UAT testing plans with business and support teams;

  • Collaborate with users to identify issues and work alongside developers to design effective solutions.

Job requirements

What you will need to bring:

  • At least 4 years of experience in a similar role;

  • Bachelor’s or Master’s degree in Finance, Economics, Accounting, Engineering, or Computer Science;

  • Expertise in various analytical methods, including workflow assessment, data validation, and process enhancement;

  • Strong knowledge of agile methodologies (Jira experience is beneficial);

  • Proven experience in process design, implementation, and evaluation;

  • Proficient in SQL with the ability to work with large datasets;

  • Excellent English communication skills, both written and verbal;

  • Strong interpersonal skills with the ability to develop relationships across the organization;

  • Background in system implementation, testing strategy development, and model validation;

  • Ability to work both autonomously and collaboratively in global and local teams;

  • Effective time management skills, with the ability to handle multiple tasks and meet deadlines.

What will be valued:

  • Experience in operational, financial, and regulatory reporting;

  • Previous experience in the banking sector.

What can Syone offer me:

  • Integration in an organization with profound and sustained growth and involvement in pioneering projects with innovative technological solutions;

  • Strong IT training plans;

  • Professional evolution with intervention in ambitious technological projects, both national and internationally.

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